Hello, *I have at least one other google account (C*****@***.com)*and am unable to acce...
GetHuman-cindykh's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman-cindykh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cindykh's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cindykh will want to follow the link below to head to their help center. We will check on GetHuman-cindykh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cindykh may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-cindykh's own words
Hello, *I have at least one other google account (C*****@***.com)*and am unable to access it. My cell phone number has changed, so I can’t get an access code that way. I do not remember my password. I only use my Hotmail account normally.*I have a google work account, which is constantly in use, but I cannot use it for personal stuff. It is C*****@***.com.**I would like to recover the other account, or at least find out if I have anything in there. I could try to create a new account, otherwise. There might be another unused account, but I don’t know how to find it. Thanks if you can help!*I would prefer if you could call me at *** ***-****.
GetHuman-cindykh did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-cindykh fixed the problem
We are waiting for GetHuman-cindykh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.