Google Customer Service Issues

The following are issues that customers reported to GetHuman about Google customer service, archive #287. It includes a selection of 9 issues reported from January 7, 2024 until February 8, 2024. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

Yesterday, I had trouble posting comments on the reels and video section of my page JDRI. The issue was fixed temporarily, but today the problem resurfaced. It continues to happen repeatedly. I suspect that my Facebook page, JDRI, has been hacked. I kindly request that your experts investigate to identify and resolve this issue. Your prompt attention to this matter would be highly appreciated. Thank you, Joydip Burman.

I am having trouble posting comments on the reels and video section of my Facebook page, JDRI. This issue is recurring and I am unsure why this keeps happening. I would greatly appreciate it if this matter could be looked into seriously and addressed promptly and effectively. I am a huge fan of Facebook and my page, JDRI. Your swift assistance in resolving this problem would be highly valued. Thank you. Joydip Burman

I am having trouble posting comments on the reels and video section of my page JDRI. I first reported this issue on January 14th, but it still persists. I am unsure why this is happening. If this is due to community standards violations, I apologize. Initially, my commenting ability was restricted for 15 hours, but it has now been much longer, and I am still unable to post comments. I am a dedicated Facebook fan and the page JDRI means a lot to me. I would sincerely appreciate it if this issue could be resolved promptly. Thank you, Joydip Burman

I am having trouble posting comments on the video and reels section on my page JDRI. It keeps showing as failed, and this happens every day. I am concerned that my page may be hacked or there could be a technical issue. I have already reported this problem but it keeps reoccurring. I would greatly appreciate it if you could quickly resolve this issue since I enjoy posting comments on these sections. I am a big fan of Facebook and JDRI. Thank you, Joydip Burman

I have come across numerous articles related to criminal activities when I searched on your platform. This has significantly impacted my daily life, hindering my job search and leading to the loss of my livelihood as a tattoo and fine artist. I kindly request the removal of the links associating me with these articles. Although you have removed one related to child pornography, there remain others concerning drugs and a stabbing that still link to me. I hope to receive a prompt response as I have been dealing with this issue for quite some time now.

I am facing an issue where I am unable to post comments on the reels and video section of my page JDRI. This problem occurs frequently despite my previous reports. It is very important to me as I cannot engage with this section for extended periods. I would sincerely appreciate it if you could resolve this matter permanently or ensure it does not occur for at least a month. Thank you.

I am currently unable to access my Google account as I no longer have access to the phone number linked to it. After performing a factory reset on my phone, I changed my Google password to ensure its accuracy. However, upon resetting the phone and attempting to sign back in, the system rejected my password. I suspect unauthorized access to my account since I also encountered difficulties accessing my Facebook account associated with the same email. I would greatly appreciate any assistance in recovering access to my accounts.

I noticed an unfamiliar email address on my Google Gmail account sign-in screen. The email address is [redacted], which seems to have been created by hackers who gained access to my computer recently. When I tried to reset the password for this account, it asked to send a text message to a phone number ending in 07, which is not my number. I believe this email account was signed in from my computer without my permission. How should I proceed to address this issue?

I am having trouble with the Messenger service on my page under the chat head of Joydip Burman. I usually use Messenger and it's been working well, but currently, I am unable to receive replies and messages, which is causing inconvenience. I suspect there may have been a hacking attempt, as I received a notification from Facebook about someone trying to log in from a different location. I have raised a request to address this issue. Please assist me in resolving this problem promptly so I can start receiving messages under the chat head of Joydip Burman. Thank you. Joydip Burman