Google Customer Service Issues

Archive 287

The following are issues that customers reported to GetHuman about Google customer service, archive #287. It includes a selection of 9 issue(s) reported January 7, 2024 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Yesterday, I had trouble posting comments on the reels and video section of my page JDRI. The issue was fixed temporarily, but today the problem resurfaced. It continues to happen repeatedly. I suspect that my Facebook page, JDRI, has been hacked. I kindly request that your experts investigate to identify and resolve this issue. Your prompt attention to this matter would be highly appreciated. Thank you, Joydip Burman.
Reported by GetHuman8668520 on الأحد ٧ يناير ٢٠٢٤ ٢٢:٣٨
I am having trouble posting comments on the reels and video section of my Facebook page, JDRI. This issue is recurring and I am unsure why this keeps happening. I would greatly appreciate it if this matter could be looked into seriously and addressed promptly and effectively. I am a huge fan of Facebook and my page, JDRI. Your swift assistance in resolving this problem would be highly valued. Thank you. Joydip Burman
Reported by GetHuman8668520 on الأربعاء ١٠ يناير ٢٠٢٤ ٠٢:٣٢
I am having trouble posting comments on the reels and video section of my page JDRI. I first reported this issue on January 14th, but it still persists. I am unsure why this is happening. If this is due to community standards violations, I apologize. Initially, my commenting ability was restricted for 15 hours, but it has now been much longer, and I am still unable to post comments. I am a dedicated Facebook fan and the page JDRI means a lot to me. I would sincerely appreciate it if this issue could be resolved promptly. Thank you, Joydip Burman
Reported by GetHuman8668520 on الأحد ١٤ يناير ٢٠٢٤ ٢١:٣٤
I am having trouble posting comments on the video and reels section on my page JDRI. It keeps showing as failed, and this happens every day. I am concerned that my page may be hacked or there could be a technical issue. I have already reported this problem but it keeps reoccurring. I would greatly appreciate it if you could quickly resolve this issue since I enjoy posting comments on these sections. I am a big fan of Facebook and JDRI. Thank you, Joydip Burman
Reported by GetHuman8668520 on الجمعة ١٩ يناير ٢٠٢٤ ١٣:٥٦
I have come across numerous articles related to criminal activities when I searched on your platform. This has significantly impacted my daily life, hindering my job search and leading to the loss of my livelihood as a tattoo and fine artist. I kindly request the removal of the links associating me with these articles. Although you have removed one related to child pornography, there remain others concerning drugs and a stabbing that still link to me. I hope to receive a prompt response as I have been dealing with this issue for quite some time now.
Reported by GetHuman-deicidet on الإثنين ٢٢ يناير ٢٠٢٤ ٢٠:٠٨
I am facing an issue where I am unable to post comments on the reels and video section of my page JDRI. This problem occurs frequently despite my previous reports. It is very important to me as I cannot engage with this section for extended periods. I would sincerely appreciate it if you could resolve this matter permanently or ensure it does not occur for at least a month. Thank you.
Reported by GetHuman8668520 on الثلاثاء ٢٣ يناير ٢٠٢٤ ٠٠:٤١
I am currently unable to access my Google account as I no longer have access to the phone number linked to it. After performing a factory reset on my phone, I changed my Google password to ensure its accuracy. However, upon resetting the phone and attempting to sign back in, the system rejected my password. I suspect unauthorized access to my account since I also encountered difficulties accessing my Facebook account associated with the same email. I would greatly appreciate any assistance in recovering access to my accounts.
Reported by GetHuman8715191 on الجمعة ٢ فبراير ٢٠٢٤ ١٦:٠٥
I noticed an unfamiliar email address on my Google Gmail account sign-in screen. The email address is [redacted], which seems to have been created by hackers who gained access to my computer recently. When I tried to reset the password for this account, it asked to send a text message to a phone number ending in 07, which is not my number. I believe this email account was signed in from my computer without my permission. How should I proceed to address this issue?
Reported by GetHuman8715268 on السبت ٣ فبراير ٢٠٢٤ ١٧:٥٨
I am having trouble with the Messenger service on my page under the chat head of Joydip Burman. I usually use Messenger and it's been working well, but currently, I am unable to receive replies and messages, which is causing inconvenience. I suspect there may have been a hacking attempt, as I received a notification from Facebook about someone trying to log in from a different location. I have raised a request to address this issue. Please assist me in resolving this problem promptly so I can start receiving messages under the chat head of Joydip Burman. Thank you. Joydip Burman
Reported by GetHuman8668520 on الخميس ٨ فبراير ٢٠٢٤ ١٨:٠٧

Help me with my Google issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!