my google account name was silly so I changed it. now it says my google account name...

GetHuman1000139's customer service issue with Google from August 2018

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The issue in GetHuman1000139's own words
my google account name was silly so I changed it. now it says my google account name is the correct name PLUS the old silly name in parentheses. I have been trying to fix this for days*
GetHuman1000139 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1000139
Aug 16th, 2018 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 12 customers so far
Similar issue to 5167 others
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GetHuman1000139 started working on this issue
Aug 16th 3:46pm