Someone has hacked my account and they are using it to go online and open accounts in m...

GetHuman634962's customer service issue with Google from April 2018

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The issue in GetHuman634962's own words
Someone has hacked my account and they are using it to go online and open accounts in my name I need all accounts in my name except for the one I use to be deleted permanently from the system this is on Facebook Messenger Instagram Hangouts anywhere at all there is a fake person using the email address of bettieboop******** XDZJKObm and their name is MOUAD that is NOT ME!!! This is through the serve America American Express credit card company I think they are trying to open a server America card in my name this is going on under different names on all the websites and I figured if I contacted Google you guys handle everything I hope and maybe you can clear this up there's also someone using my picture with my profile and all of my bio on messenger and Facebook with a different email address but they're using my name and my picture and this is on Facebook with this email address (@betty.shelton.****) I'm telling you all of this because whoever is doing this got the pictures and the profile and bio information off of my Google account through Facebook and messenger so even though they've tried to open account through the American Express credit card company and I know you have no control of the credit card company the fact is there going online through my Google accounts on messenger and Facebook and all these other accounts and they have got my profile picture and information off of Facebook so I need to let you know these people have hacked your entire mainframe system they're going in there doing whatever they want to do because you know none of these people are giving them permission to do this so they have to have figured out a way to hack into Google somehow in order to get people's email addresses and be able to do this in the first place. It's my picture with my profile.. my bio . .all of my information all of my pictures but that is not my email address they have hacked my account they're using my ID but their email address.. I've had phone calls that people have requested information on colleges in Arizona on health insurance all kinds of things airplane tickets and I've never been on an airplane before in my entire life someone is really doing a number on me and I think a lot of it is coming from Nigeria there is a man on Facebook by the name of "IMF A Frederick Brown" ( he says the 'A' stands for attorney) you need to go online on Facebook and pull him up and contact him and see what kind of bullshit he tells you I guarantee you everything I've told you is totally and completely the truth he will try to pull the same scam on you just tell him you wanted to apply for a government grant trust me go along with him for a couple of days and you'll see what I mean he will ask you for bank account information he wants your password username your PIN number he will ask you for your Google account information your Facebook account information your Hangouts account information your Instagram account information he will ask you if you have what's up and if you have it he wants information on it he wants access to every account you have he says he needs that to clear you for security purposes to make sure they're giving the money to the right person he's got an answer for every single question that you could think of to ask him ..he's good ...but I was better.. like I said he claims to be a tall white man with blonde hair that works for FedEx and the World Bank Distributing money that people have been awarded thru a government grant program . But he's really a little short black man sitting behind a desk in Nigeria in a telemarketing office running scams on people in the US all day long ...he made the mistake of hitting the wrong button and letting me see him in live person on a video chat one day you can see other people in the room beside him on telephones there working in an office nine-to-five job running scams on people in the US every day you can see them on phones in the background and you can hear them talking on the phones in the background they tell you that they need an account to attach your file to so you can claim your money so they ask you for any account information you're willing to give they want your password and your username and everything they talk people into believing they're going to get money and once they get this information they take off with it and they open accounts in your name I did my research on this man he is not a white man with blonde hair working for FedEx and the World Bank he is a black man in Nigeria I saw him on a video chat also I contacted the World Bank they don't know anybody by the name of Frederick Brown and they don't distribute grants to private people it's just for businesses and nonprofit organizations to help them get back on their feet so this program does not exist they asked for $*,*** for the FedEx truck to deliver your money to you they say the truck has police escort to keep it from being robbed or hijacked and you're paying your $*,*** fee for the FedEx delivery and the armed guard escort .. they start out telling you you have been approved for a $**,*** Grant but before it's over with they end up telling you that if you will help them send money to Nigeria through your bank account that they will give you an extra *** million dollars just for helping them out and that's why you have to pay the $*,*** for the FedEx truck to deliver it to you cuz it's so much money that they have to have armed guards follow the truck to make sure it doesn't get robbed it's a money laundering racket plain and simple and you guys need to bust them. This Frederick brown man had control of my telephone at one point in time he was even able to but in on one of my text messages on Hangouts with one of my friends he started typing messages to my friend right in the middle of our conversation it made it look like the messages he was typing was coming from my phone it was not me writing those messages it was him he actually had full control of my Hangouts application and was typing for me I don't know how he did it but he did these people need to be stopped I need someone to contact me and we need to clear all of these accounts online except for the one I use which is .. *****@***.com I would like that email address locked with my private phone number so no one else can ever access it again except for me however I don't want to use the phone that I'm on right now the number that I will use as my private number will be ***-***-**** if the person that tries to use any account in my name does not know that phone number then don't allowed them to open any account in my name whatsoever I want my account locked with that number. .. please text me back at ***-***-**** to let me know that you got this message also give me a return reply through my Gmail too ,. However this phone number here ***-***-**** this number is known by a lot of these scam artists that's why I don't want to use this number as my lock number for my account use the other number I gave you to lock all of my accounts with the one that ends in * * * *. Thank you so much for your time please tell me you can help me with this problem these problems scan all the way across the entire social media like I said this is everywhere this is Facebook Messenger Service America credit card this is everywhere please help me stop these people and please help me clear all these other accounts . permanently delete them so no one can ever use them again that way there will only be one profile picture of me out there there are( two (maybe three) other profile pictures of myself that are being used contact me we will pick the profile pic that I'm going to use and we will delete the others.
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Google

Customer service issue
Reported by GetHuman634962
Apr 27th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 107048 others
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GetHuman634962 started working on this issue
Apr 27th, 2018 5:31pm