Bring heavy package up to my apt door!!!!!

GetHuman5326767's customer service issue with FedEx from October 2020

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The issue in GetHuman5326767's own words
Ask delivery person to follow request on shipping label! ... My very heavy packages from Chewy.com are being left in lobby. Label clearly requests that they be brought up to my apt. I am older & disabled & not able to get package from lobby to my apt!
I CANNOT GET HEAVY CHEWY.COM PACKAGE UP TO MY APT FROM LOBBY
Come and bring package up to my apt door from lobby!! I can’t do it bc it’s too heavy!!
Forever
What else do you expect me to do???
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FedEx

Delivery
Customer service issue
Reported by GetHuman5326767
Oct 2nd, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5264 others
0 customers following this

Timeline

GetHuman5326767 started working on this issue
Oct 2nd, 2020 9:06pm