fed ex says they delivered, but they have not. track *********************

GetHuman-rburn's customer service issue with FedEx from September 2020

Help with my FedEx issue
The issue in GetHuman-rburn's own words
The problem: fed ex says they delivered, but they have not. track *********************

GetHuman-rburn did not yet indicate what FedEx should do to make this right.

How GetHuman-rburn fixed the problem
Not sure who was to blame...Post Office or Fed Ex. Package was lying around somewhere in back of local Post Office. After repeated visits by me to the PO & at my insistence, they found it. Fed Ex tracking stated that they left package at FRONT DOOR!!!... of the post office??? Insane! Not sure what the problem was. *I need to say that Fed Ex customer service is the worst I have ever experienced. Call-ins are answered by automated voice. Answering machine ran me in circles...same with the "chat" feature. I found no way to reach a human.
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FedEx

Customer service issue
Reported by GetHuman-rburn
Sep 24th, 2020 - 7 months ago
Fixed
GetHuman-rburn shared how to fix
Seen by 4 customers so far
Similar issue to 5274 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman-rburn started working on this issue
Sep 24th, 2020 9:00pm
GetHuman-rburn indicated the issue is not fixed yet.
Sep 25th, 2020 11:47am
GetHuman-rburn confirmed the issue is fixed. Hooray!
Sep 25th, 2020 9:11pm