I ordered food on your app. The time delivery kept extending. Finally after an hour and...

GetHuman-couturd's customer service issue with DoorDash from February 2019

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The issue in GetHuman-couturd's own words
I ordered food on your app. The time delivery kept extending. Finally after an hour and a half they said it was on the way. I checked the app again ** minutes later and it stated that my order was completed, which it was not because I didn’t receive it. I attempted to call my dasher but he*she did not answer. The food never came and then when I tried to call customer service to get my money back no one ever picked up. After waiting on the phone for (*st call, ** minutes**nd call ** minutes) no one answered. It went silent with no one on the other end of the phone. I’m feeling scammed, this is ridiculous.
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DoorDash

Customer service issue
Reported by GetHuman-couturd
Feb 15th, 2019 - 8 mons ago
I have an issue with DoorDash too
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Seen by 6 customers so far
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Timeline
GetHuman-couturd started working on this issue
Feb 15th 2:52am
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Feb 15th 2:54am