How Do I Use My DoorDash Gift Card for My Purchase?

Open the Doordash app on your phone to use your Doordash gift card. Add items to your cart from your favorite restaurants and shops. Go to the Gift Cards section of your order summary screen, enter the promo code and complete checkout by adding payment information and shipping address. Doordash will email you confirming your order.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

The way you redeem your gift card is to browse the Doordash site, and when you find something you want to buy, apply your gift card code as a payment method. If it's not an item that Doordash can ship directly to you, there will be options for where you can pick up the food, in which case a food courier will contact you to confirm your order. If you want to use your Doordash gift card for an order, follow these steps.

1. Log In to Your Account

Log in to your account and select Doordash Gift Card as your payment method. Enter your 16-digit code on the form provided by Doordash

2. Check Your Balance

Review your balance by tapping the Balance icon at the top of your screen. Then, tap Check Balance to see how much you have left on your gift card.

3. Enter the Gift Card Code

Add the gift card code from the back of your card into the box for a Gift Card Code and click Apply. You will see your gift card balance reflected on your purchase summary page before you confirm your order.

4. Select Your Delivery Address

After you add your Doordash gift card to your account, you can select your delivery address. To choose a delivery address:

  • Select the Delivery tab on the main menu and click Change Delivery Address. This will take you to an interface where you can enter a new address and continue with checkout.
  • If your desired address is not there, click Add Another Address.

5. Choose a Restaurant

The above step will take you to the restaurant's page, where you can review their menu items, hours of operation and payment options. Once you select your order details, click the Check Out button to complete your purchase with Doordash.

6. Wait for an Email Confirming Your Order

Once you place your order, you'll receive an email from Doordash, including a link to track the delivery status. You can also track the status of your order through the mobile app. Once the store receives your order and the Dasher is ready to deliver it, Doordash will contact you via phone call or text message.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Use My DoorDash Gift Card for My Purchase?

Why does GetHuman Write How-to Guides for DoorDash Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DoorDash in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My DoorDash Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

DoorDash

Asked 2 years ago
Updated a year ago
Viewed 760,235 times
DoorDash
Use my Doordash gift card for my purchase
Apply your Doordash gift card for your purchase
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!