How does DoorDash handle allergies and dietary restrictions?
DoorDash takes allergies and dietary restrictions seriously. When placing an order, customers can specify any allergies or dietary restrictions they have. These details are then provided to the restaurants fulfilling the order, ensuring they are aware of the specific requirements. Additionally, DoorDash offers numerous filters to help users find options that cater to specific diets or restrictions, such as gluten-free, vegan, or vegetarian. It is important to note that while DoorDash aims to accurately convey dietary information, cross-contamination or ingredient modifications may still occur at restaurants. Thus, customers with severe allergies should exercise caution and take appropriate measures to minimize risks. DoorDash encourages open communication between customers and restaurants to address any concerns, allowing for a more personalized and accommodating dining experience.
Answered Nov 1, 2023
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