I ORDERED FROM WHITE CASTLES AND I MEVER GOT MY ORDER , YOU GUYS ALSO CHARGED MY CARD F...

GetHuman-myrababy's customer service issue with DoorDash from January 2019

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The issue in GetHuman-myrababy's own words
I ORDERED FROM WHITE CASTLES AND I MEVER GOT MY ORDER , YOU GUYS ALSO CHARGED MY CARD FOR IT AND THEN AS I WENT BACK TO SEE WHAT WAS GOING ON YALL CHANGED IT ON DOORDASH TO CLOSED ,*I definitely would like a refund because before I ordered I was sure it said open actually I double checked ? Then as I watched the driver go close to the store to get ready to pick up my order she left ... because it’s closed and on the app y’all didn’t make that clear until after I ordered , the restaurant was still lit up so if it was closed on confused as to why y’all even allowed me to order ? I need a refund
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DoorDash

Customer service issue
Reported by GetHuman-myrababy
Jan 13th, 2019 - a mon ago
I have an issue with DoorDash too
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Seen by 2 customers so far
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GetHuman-myrababy started working on this issue
Jan 13th 7:25am