There is a video circulating the internet of boys using your app to get McDonald’s and...

GetHuman-truehart's customer service issue with DoorDash from December 2018

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The issue in GetHuman-truehart's own words
There is a video circulating the internet of boys using your app to get McDonald’s and one of your drivers tells them that there is no McFlurry. The boys proceed to harass this driver and make him use his own money to refund them for the missing item. This is very upsetting to me because from my understanding it is not the drivers responsibility to refund. This poor driver was clearly overwhelmed. Please make sure you refund him his $*. The boy who recorded and took part in this is on Twitter @ngb*lilbreezy. The drivers name is Lee Wolf. Please do something about this and make a statement that this behavior will not be tolerated
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Customer service issue
Reported by GetHuman-truehart
Dec 9th, 2018 - 6 mons ago
I have an issue with DoorDash too
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Seen by 2 customers so far
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GetHuman-truehart started working on this issue
Dec 9th, 2018 3:04pm