There is a video circulating the internet of boys using your app to get McDonald’s and...
GetHuman-truehart's customer service issue with DoorDash from December 2018
Help with my DoorDash issue
First: share to improve GetHuman-truehart's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-truehart's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-truehart got a response or help escalate.
Before contacting them, items GetHuman-truehart may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-truehart's own words
There is a video circulating the internet of boys using your app to get McDonald’s and one of your drivers tells them that there is no McFlurry. The boys proceed to harass this driver and make him use his own money to refund them for the missing item. This is very upsetting to me because from my understanding it is not the drivers responsibility to refund. This poor driver was clearly overwhelmed. Please make sure you refund him his $*. The boy who recorded and took part in this is on Twitter @ngb*lilbreezy. The drivers name is Lee Wolf. Please do something about this and make a statement that this behavior will not be tolerated
GetHuman-truehart did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-truehart fixed the problem
We are waiting for GetHuman-truehart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.