Yesterday I had a order and there was very heavy traffic I communicated with the custom...

GetHuman-adorahbu's customer service issue with DoorDash from May 2018

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The issue in GetHuman-adorahbu's own words
Yesterday I had a order and there was very heavy traffic I communicated with the customer and thought everything was fine. As I was on my way to her address I got lost. I called the customer which was very unhelpful so I had to figure it out on my own. I made it to her apartment and deliverey was successful she was very rude but I proceeded kindly keeping in mind that she may have had a bad day. Later on I checked my rating and it went down tremendously. I feel that it was not my fault and I did everything I was suppose to as a doordasher. So I am emailing you to inform you of what happened. Thank you.
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Customer service issue
Reported by GetHuman-adorahbu
May 26th, 2018 - 8 mons ago
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Seen by 5 customers so far
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GetHuman-adorahbu started working on this issue
May 26th, 2018 5:13pm