I written numerous questions to the help line. The answers I get are either nonresponsi...

GetHuman2011959's customer service issue with Dashlane from February 2019

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The issue in GetHuman2011959's own words
I written numerous questions to the help line. The answers I get are either nonresponsive or give me directins that do not match what I'm seeing on my screen. Is there anyone that walk me through - even if I have to delete my copies of Premium and start over - basic set up and adding other devices? I continue to find my ID and passwords listed under my account but sometimes DL does not fill in the required data at the site. Same with new devices (iphone * plus and ipad). your people keep giving instructions that leave out parts, assume I speak geek, or do not address what I asked. Surely there is someone there that actually knows how to give clear directions.
GetHuman2011959 did not yet indicate what Dashlane should do to make this right.
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Dashlane

Customer service issue
Reported by GetHuman2011959
Feb 15th, 2019 - 8 mons ago
I have an issue with Dashlane too
Not resolved
Seen by 3 customers so far
Similar issue to 1311 others
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Timeline
GetHuman2011959 started working on this issue
Feb 15th 9:45pm