I purchased Dashlane Premium. Download failed on desk computer. Could be computer issue...
GetHuman1897521's customer service issue with Dashlane from January 2019
Help with my Dashlane issue
Did we steer you to the right help?
Waiting to see if GetHuman1897521 got the right customer help using our suggestion.
Before contacting them, items GetHuman1897521 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1897521's own words
I purchased Dashlane Premium. Download failed on desk computer. Could be computer issue (my husband's and he recently passed) so I want to install on my laptop, but I was not sent a link to download Premium. I downloaded the free version but want what I paid for, or a refund ASAP. Leaving for a while and need a password program ASAP that is user friendly or offers support to get started. I received a receipt but no download app on it.
GetHuman1897521 did not yet indicate what Dashlane should do to make this right.
I have an issue with Dashlane too
How GetHuman1897521 fixed the problem
We are waiting for GetHuman1897521 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.