I have a dashlane account with * facter authentication using authy. I need to get in da...
GetHuman-swifte's customer service issue with Dashlane from October 2018
Help with my Dashlane issue
First: share to improve GetHuman-swifte's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-swifte's next move: go to the Dashlane help center.
Dashlane doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-swifte will want to follow the link below to head to their help center. We will check on GetHuman-swifte later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-swifte may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-swifte's own words
I have a dashlane account with * facter authentication using authy. I need to get in dashlane without authy. The problem is I did a reinstall of windows ** and lost all my installed programs. I have access to dashlane up to my token from authy. I don't know how to get dashlane in authy to get my token to start over. My email for dashlane is *****@***.com I have access at this point with my personal @ *****@***.com.
GetHuman-swifte did not yet indicate what Dashlane should do to make this right.
I have an issue with Dashlane too
How GetHuman-swifte fixed the problem
We are waiting for GetHuman-swifte to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.