I started to use Dashlane yesterday. Using a master password which was only * character...

GetHuman-melvali's customer service issue with Dashlane from October 2018

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The issue in GetHuman-melvali's own words
I started to use Dashlane yesterday. Using a master password which was only * characters long. I realised afterwards that I should have use a more complex password. On proceeding with changing the password somehow or the other I have made a mistake as it will not recognise the original master password so I am now stuck. Is there some way of sorting this out, or can you not start all over again with a new master password without needing the original? Sorry to be a nuisance!!
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Dashlane

Customer service issue
Reported by GetHuman-melvali
Oct 15th, 2018 - 2 mons ago
I have an issue with Dashlane too
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Seen by 5 customers so far
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Timeline
GetHuman-melvali started working on this issue
Oct 15th 3:54pm