I took my computer to an apple repair store to have everything saved on a hard drive. I...

GetHuman-ladyjack's customer service issue with Dashlane from August 2018

Help with my Dashlane issue
The issue in GetHuman-ladyjack's own words
I took my computer to an apple repair store to have everything saved on a hard drive. I don't know much about computers but when I went to sign back into my computer it said I had to make a new cloud account so I did that. Now there is an upgrade to dashlane and I am unable to get it. It says I have to be signed into the i-cloud that purchased it. I tried signing into that i-cloud account but get an error *Please help
GetHuman-ladyjack did not yet indicate what Dashlane should do to make this right.
I have an issue with Dashlane too
How GetHuman-ladyjack fixed the problem
I logged into my old icloud account then I was able to upgrade.
Please help with my Dashlane issue
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Dashlane

Customer service issue
Reported by GetHuman-ladyjack
Aug 9th, 2018 - 7 mons ago
I have an issue with Dashlane too
Fixed
GetHuman-ladyjack shared how to fix
Seen by 5 customers so far
Similar issue to 480 others
0 customers following this
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Timeline
GetHuman-ladyjack started working on this issue
Aug 9th, 2018 9:52pm
GetHuman-ladyjack indicated the issue is not fixed yet.
Aug 10th, 2018 1:11am
GetHuman-ladyjack indicated the issue is not fixed yet.
Aug 10th, 2018 1:14am
GetHuman-ladyjack confirmed the issue is fixed. Hooray!
Aug 10th, 2018 11:11pm