I am having trouble with my new Cricket. The nice fellow at the Cricket store said I...

GetHuman-kljacksy's Device Support issue with Cricket Wireless from March 2021

Help with my Cricket Wireless issue
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If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman-kljacksy's own words
I am having trouble with my new Cricket. The nice fellow at the Cricket store said I am holding it too close to my face.Anyway, I was talking on it today and all of a sudden it popped up on my friend's phone that we were on a conference call with two others. The Cricket store is half an hour away and I have already been there twice. Could you explain what happened.?He said that the phone won't keep hanging up when I get a cell phone cover. I don't want one if I return this phone.*My kids have had it with me not knowing what I am doing with what is so simple for them,

GetHuman-kljacksy did not yet indicate what Cricket Wireless should do to make this right.

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Cricket Wireless

Device Support issue
Reported by GetHuman-kljacksy
Mar 16th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1597 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address

Timeline

GetHuman-kljacksy started working on this issue
Mar 16th 9:19pm
GetHuman-kljacksy shared this issue with others over email
Mar 16th 9:22pm
GetHuman-kljacksy indicated the issue is not fixed yet.
Mar 17th 1:28am

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