Cricket Wireless Customer Q & A

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Cricket Wireless.
How Do I Activate My New Cricket Wireless Phone? When you get a new Cricket Wireless phone, you want to use it as quickly as possible. You can call Cricket Wireless for assistance... Read more
How Do I Unlock My Cricket Wireless Phone? If you have a Cricket Wireless phone and are planning to travel internationally, you can pretty easily unlock your phone so you can... Read more
How Do I View My Cricket Wireless Bill? As a Cricket Wireless customer, you want to be able to view your monthly bill. Keeping on top of your bill helps you identify any suspicious... Read more
How Do I Get Compensation for Referring a Friend to Cricket Wireless? This article explains the premise of the Cricket Wireless Refer-A-Friend Program and how it works. It outlines how much compensation... Read more
What Questions Should I Ask Cricket Wireless When Shopping for a Cellphone Provider? This article outlines the questions a customer should ask when shopping for a pre-paid plan with Cricket Wireless. The article contains... Read more
Does Cricket Wireless Have the Best Customer Satisfaction for Cellphone Service? Learn what customers like and dislike about Cricket Wireless cellphone service, including phone selections, contract requirements,... Read more
How Do I Get Cricket Wireless to Lower My Monthly Rate? Figuring out the best ways to save on your monthly cell phone bill shouldn't have to be stressful. First, make sure you're on the right... Read more
How Do I Switch My Cellphone Provider to Cricket Wireless? This article outlines the ease in which customers can switch from their current provider to Cricket Wireless cellphone service. There... Read more
Is Cricket Wireless Cellphone Service Any Good? This article outlines the pros and cons of Cricket Wireless service. The article outlines coverage area, pricing, data speeds and customer... Read more
Is Cricket Wireless the Cheapest Cellphone Service? This article provides a cost comparison between Cricket wireless and other major cell phone providers. It outlines how Cricket measures... Read more
How Do I Cancel My Cricket Phone Service? If you intend to cancel your Cricket phone service, you have to contact customer service. The representative verifies your information... Read more
How Do I Report a Lost or Stolen Phone to Cricket Wireless? Cricket Wireless offers several important steps for obtaining assistance in finding and replacing your stolen phone. They also provide... Read more
How Do I Upgrade My Cricket Wireless Phone? This article talks about the process of upgrading your Cricket Wireless phone. Detailed instructions are provided for purchasing a... Read more
How Do I Recover My Cricket Wireless Account? This easy to follow guide helps Cricket Wireless customers recover their online account information. If you need to access your Cricket... Read more
What Can I Do If I Can’t Access My Voicemail on Cricket Wireless? Cricket Wireless voicemail allows you to record as many as 40 voicemail messages 4 minutes long for up to 30 days, which is very convenient... Read more
How Do I Change My Number on Cricket Wireless? There are a number of reasons why someone might want to change their phone number; some people may be harassed continuously by telemarketers... Read more
How Do I Get an Extension on My Cricket Phone Bill? Your Cricket bill is due every month on the day before your account was activated. If you miss a payment, your service will be suspended... Read more
How Do I Recover My Cricket Wireless Account? This article outlines how to recover your online Cricket Wireless account. If you would like to access your account online but you... Read more
How Do I Cancel My Cricket Wireless Account and Get a Refund? You can cancel your Cricket Wireless account whenever you are dissatisfied with the service. Luckily, it is easy to do so and all you... Read more
How Do I Change My Cricket Wireless Plan? This article explains how Cricket Wireless customers can change their plan online or via the company app. If you want to change your... Read more
How Do I Change My Cricket Wireless Plan? This guide was written to help people like you change their Cricket Wireless plan quickly and efficiently. Read more
How Do I Get an Extension on My Cricket Wireless Phone Bill? If you are running short on your bills and need an extension on your Cricket Wireless phone bill, you can use the BridgePay program... Read more
How Do I Cancel My Cricket Wireless Service? If you no longer need your Cricket Wireless service, you can cancel it in a few simple steps. Alternatively, you can transfer billing... Read more
How Do I Transfer My Phone Number to Cricket Wireless? This article describes the process of transferring your old phone number when you sign up for a new Cricket Wireless account. Instructions... Read more
Can I bring my own phone to Cricket Wireless? Yes, you can bring your own phone to Cricket Wireless. Cricket offers a Bring Your Own Device (BYOD) program, allowing you to switch... Read more
What are the available Cricket Wireless plans and their prices? Cricket Wireless offers a range of affordable prepaid plans to cater to various needs. The plans are designed to provide flexibility... Read more
What is the return policy for Cricket Wireless devices? Cricket Wireless offers a 7-day return policy for all devices purchased through their retail stores or website. Within this period,... Read more
Does Cricket Wireless offer international calling plans? Yes, Cricket Wireless offers international calling plans for customers who wish to make calls to countries outside of the United States.... Read more

Recent reasons customers contacted Cricket Wireless:

My phone was stolen i need copies of phone numbers ***-***-**** asap could you fax pape...
Consumer complaint, *in the Prescott AZ office, he was the only one working. My Uncle w...
Want to change my phone number right now
I just started service with cricket i want to take my new cell phone number off my iPh...
Im in Jamaica and I can't reach cricket customer service . I can't call or text
Help with my phone. Paid bill but still not working. Went to the store and they won't help me
Accidentally paid prepaid instead of regular service on bill
I need my PUK passcode and pin
I just bridge paid my son's phone and his service is suspended. I need to know what's...
Don't remember my user name and password
I forgot what my phone number is,and need help figuring it out. Any help would be appreciated
Forgot my username and have no access to my phone or email
I need to suspend a line.

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Does GetHuman work with Cricket Wireless?

GetHuman does not work with Cricket Wireless's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Cricket Wireless at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Cricket Wireless's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Get an Extension on My Cricket Phone Bill?
How Do I Change My Number on Cricket Wireless?
How Do I Transfer My Phone Number to Cricket Wireless?
How Do I Switch My Cellphone Provider to Cricket Wireless?
How Do I Activate My New Cricket Wireless Phone?
How Do I Report a Lost or Stolen Phone to Cricket Wireless?
How Do I Cancel My Cricket Wireless Service?
Solutions to common issues

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