My account is suspended while being on bridge pay I was to pay tonight by midnight and it wasn't even midnight when I tried to pay it and it's suspended and now they want $** instead of the ** that was agreed upon and I don't have $** I have ** I need my phone back on

GetHuman2102579's customer service issue with Cricket Wireless from April 2019

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The issue in GetHuman2102579's own words
Pay my bridgepay installment ... My account was put on bridge pay where I had to pay $** today before midnight it wasn't even midnight I went to pay my bill and it says that it is now $** and suspended which I do not have I need my phone turned back on so I can use it for work in the morning I need to pay my bill but I'm not paying $** I'm paying the $** I need to speak with somebody because it wasn't even midnight
It wasn't even midnight yet in my account was suspended and now $** more than the amount that was agreed upon I use this phone for work I have to work in the morning and I'm not going to have access to it so then my job will be in jeopardy
I need my phone turned back on ASAP and I need to only pay the $** that was agreed upon
I have only been a customer since October but I paid my bill every single month I got on bridge pay to pay because I was running a little bit behind on money I was pay the extra $** today before midnight it was not midnight my phone was suspended and now they want $** more that is not fair to somebody that pays the bill every single month and uses the phone for work I'm a single parents and this is not a good thing that's going to be happening right now because this is a new job
I tried to do live chat it said it wasn't available I tried to call nobody will answer the phone I went on to Twitter nobody's available there either
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Cricket Wireless

Pay bill
Customer service issue
Reported by GetHuman2102579
Apr 27th, 2019 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 4000 others
0 customers following this

Timeline

GetHuman2102579 started working on this issue
Apr 27th, 2019 7:14am

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