Over the past several months text messages have randomly not been coming through. For e...

GetHuman1042354's customer service issue with Cricket Wireless from August 2018

Help with my Cricket Wireless issue
The issue in GetHuman1042354's own words
Over the past several months text messages have randomly not been coming through. For example, I will send a group text message to my mom and sister, who both have cricket as well, and only my sister will get the message. This also happens in some individual messages. I was having a conversation with my sister one day and she saw most of the messages I sent but not all of them went through. When we look at each other‘s phone side-by-side later messages will be on my phone but not hers or vice versa. I would like to see if there is someway we can avoid this problem moving forward. And if possible, I would like a credit applied to each of our accounts for the inconvenience .
GetHuman1042354 did not yet indicate what Cricket Wireless should do to make this right.
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Cricket Wireless

Customer service issue
Reported by GetHuman1042354
Aug 27th, 2018 - 4 mons ago
I have an issue with Cricket Wireless too
Fixed
Seen by 4 customers so far
Similar issue to 765 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman1042354 started working on this issue
Aug 27th 4:59pm
GetHuman1042354 indicated the issue is not fixed yet.
Aug 28th 12:59am