I tried to reboot htc phone. After I was ask for a puk * I put in a * digit number then...

GetHuman-putternu's customer service issue with Cricket Wireless from June 2018

Help with my Cricket Wireless issue
The issue in GetHuman-putternu's own words
I tried to reboot htc phone. After I was ask for a puk * I put in a * digit number then clicked ok. However I have tried * ttimes to put in an * digit puk *. Iits wrong. I went to cricket sttore to buy another sim card. They refuse to sell me one saying it will be locked too. They didnt mind trying to sell me a new phone tho. I was told that cricket would have a code to unlock my sim card. Any suggeestions would be helpfull.
GetHuman-putternu did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman-putternu fixed the problem
Do not go to a cricket store. They will tell you your phone works even while locked. THEY DO NOT KNOW WHAT A Puk code is nor do they acknowledge the fact that cricket webpage has access to unlock a Puk code. But the salesman at * local stores couldn't call cricket for me. So I went to J & S COMPUTER , CELL PHONE REPAIR. HE CALLED CRICKET AND HAD THE ISSUE FIXED IN LESS THAN * MINUTES. I REPEAT DO NOT GO TO A CRICKET STORE. THEY HAVE NO TECH SERVICE. THEY ARE ONLY PROGRAMED TO SELL YOU A PHONE. TO costomers in shelbyville, tullahoma or winchester, Manchester Tn. These stores can not help you, They can only sell you a phone.
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Cricket Wireless

Customer service issue
Reported by GetHuman-putternu
Jun 25th, 2018 - 4 mons ago
I have an issue with Cricket Wireless too
Fixed
GetHuman-putternu shared how to fix
Seen by 4 customers so far
Similar issue to 296 others
0 customers following this
Items needed
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Last 4 of SSN
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Timeline
GetHuman-putternu started working on this issue
Jun 25th 5:40pm
GetHuman-putternu confirmed the issue is fixed. Hooray!
Jun 30th 8:45pm