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My issue is with Verizon. I recently made a change in my account which I have had for nearly ** years and they charged me $*** on dec ** auto draft. Then on Jan. * they charged me another $***. I was looking for a rebate and all I got was $**. I went to store and then called customer service twice and they still can’t tell me what those charges were applied to. At last I asked for a supervisor and put me on hold for several minutes with never returning.
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