My issue is with Verizon. I recently made a change in my account which I have had for n...

GetHuman-thawki's customer service issue with Better Business Bureau from January 2019

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The issue in GetHuman-thawki's own words
My issue is with Verizon. I recently made a change in my account which I have had for nearly ** years and they charged me $*** on dec ** auto draft. Then on Jan. * they charged me another $***. I was looking for a rebate and all I got was $**. I went to store and then called customer service twice and they still can’t tell me what those charges were applied to. At last I asked for a supervisor and put me on hold for several minutes with never returning.
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Better Business Bureau

Customer service issue
Reported by GetHuman-thawki
Jan 11th, 2019 - 9 mons ago
I have an issue with Better Business Bureau too
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Seen by 5 customers so far
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GetHuman-thawki started working on this issue
Jan 11th 10:52pm