Can the Better Business Bureau assist with international business complaints?
Yes, the Better Business Bureau (BBB) can help with international business complaints to a certain extent. While the BBB primarily focuses on businesses based in the United States and Canada, it collaborates with other agencies and organizations to resolve cross-border disputes. The BBB encourages individuals to file complaints against businesses outside of North America through their online portal. However, it's essential to note that the BBB's ability to resolve international complaints may be limited due to jurisdictional challenges. In such cases, the BBB relies on its network of international partners to reach out to the business in question and facilitate communication for a possible resolution. The BBB also provides resources, advice, and insights to consumers dealing with international businesses, aiding them in making informed decisions and minimizing risks.
Answered May 3, 2024
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