© GetHuman Inc.

Better Business Bureau Customer FAQ

Top Answers & How-to Guides

What is Better Business Bureau's Phone Number?

The question we are asked most often is about how to talk to Better Business Bureau customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Better Business Bureau customer service, get an answer now.
Contact Better Business Bureau customer service

Recent Better Business Bureau Customer Questions

Help me with my Better Business Bureau customer service issue

General Information

What is the Better Business Bureau?

The Better Business Bureau, known as the BBB, is a nonprofit organization dedicated to fostering ethical business practices and...
Read more

What resources does the Better Business Bureau provide for consumers?

The Better Business Bureau provides numerous resources for consumers, including detailed business profiles, a platform for...
Read more

What types of consumer issues can the Better Business Bureau help with?

The Better Business Bureau aids consumers in handling various business-related issues, including complaints about...
Read more

Filing Complaints

What information is required to file a complaint?

Filing a complaint with the Better Business Bureau requires personal contact information, details about the business involved,...
Read more

How long does it take to resolve a complaint?

The timeframe for resolving a complaint with the Better Business Bureau can differ greatly, typically ranging from days to...
Read more

What actions can the Better Business Bureau take in resolving a complaint?

The Better Business Bureau focuses on aiding communication between consumers and businesses in complaints. It facilitates...
Read more

Can the Better Business Bureau help with disputes between consumers and businesses?

The Better Business Bureau assists in disputes by promoting communication rather than directly resolving them. Consumers can...
Read more

Is there a fee to file a complaint with the Better Business Bureau?

Filing a complaint with the Better Business Bureau is free, as the organization focuses on fostering trust between consumers...
Read more

Business Accreditation and Ratings

What does it mean if a business is accredited by the Better Business Bureau?

Accreditation by the Better Business Bureau indicates that a business has adhered to specific standards of trust and ethical...
Read more

How does the Better Business Bureau rate businesses?

The Better Business Bureau assesses businesses using a grading scale from A+ to F, considering factors like complaint...
Read more

What is the difference between a complaint and a review on BBB?

Complaints on the Better Business Bureau are formal reports concerning specific issues that consumers encounter with a...
Read more

Fraud and International Issues

Can the Better Business Bureau assist with international business complaints?

The Better Business Bureau mainly assists with businesses in the U.S. and Canada and offers guidance for international...
Read more

How does the Better Business Bureau handle fraudulent activity?

The Better Business Bureau addresses fraudulent activities by collecting consumer reports, assessing complaints, and offering...
Read more

Reviews and Responses

Can I view customer reviews on the Better Business Bureau website?

The Better Business Bureau allows users to access customer reviews for various businesses on its website, offering insights...
Read more

What is the process for businesses to respond to complaints?

The process for businesses to address complaints via the Better Business Bureau includes notification of the complaint,...
Read more
We look to the Better Business Bureau issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Better Business Bureau issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!