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What is the Better Business Bureau?

Asked 2 years ago
The Better Business Bureau, commonly referred to as the BBB, is a nonprofit organization that aims to promote ethical business practices and build trust between consumers and businesses. Established over a century ago, the BBB provides a platform for consumers to access information about businesses, helping them make informed decisions. It gathers customer reviews, ratings, and complaints about various companies, allowing consumers to evaluate a business's reputation before engaging in transactions. In addition to providing information, the BBB also facilitates dispute resolution between consumers and businesses through its complaint process. When customers have grievances, they can report their issues to the BBB, which works to mediate and resolve conflicts. The organization also offers accreditation to businesses that meet its standards for trustworthiness and ethical practices, which can enhance a company's credibility in the eyes of consumers. Moreover, the BBB plays a significant role in consumer education by sharing resources and tips on how to recognize scams and make informed choices. For more information on specific businesses or services, individuals can visit the official BBB website where they can find detailed ratings and reviews.
Answered Jul 3rd 2025

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