GetHuman-krunalra's customer service issue with Aliexpress Service from March 2019
Help with my Aliexpress Service issue
The issue in GetHuman-krunalra's own words
Hello, I accidentally refused my order, and it is back on its way to customs. I want the order to be delivered to me, Kindly help me from your side so that the package is delivered back to me on the same address.*My Order no: ***************Indian Post tracking Id: RB*********SG**I want AliExpress to reassign the same package and deliver it as soon as possible**Waiting for the acknowledgment
GetHuman-krunalra did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-krunalra fixed the problem
Get in touch with the seller and discuss with them about the problem. In the meantime, track your product with the tracking ID, try to locate the package and with the help of your local post office ask them to connect with post office location where your package is currently available and ask them to redeliver. If still, the things go out of your hands, open the dispute and wait for the proposal from AliExpress. In worst condition you will have to bear shipping fee, the rest of the amount will be refunded provided the evidence was given by you.
Please help with my Aliexpress Service issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.