I just received an email that the shipment of two of my packages that I ordered and pay...
GetHuman-kanecet's customer service issue with Aliexpress Service from February 2019
Help with my Aliexpress Service issue
First: share to improve GetHuman-kanecet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kanecet's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kanecet will want to follow the link below to head to their help center. We will check on GetHuman-kanecet later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kanecet may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kanecet's own words
I just received an email that the shipment of two of my packages that I ordered and payed for yesterday has been cancelled because “payment was not made before ** Feb **** *:**”. The money was already taken out of my account and is waiting for approval of the merchant, therefore the problem is on their end. I need my packages to be shipped ASAP because I have already paid for them and I am not paying again.
GetHuman-kanecet did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-kanecet fixed the problem
We are waiting for GetHuman-kanecet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.