About this order: I cancelled this order, shipping service by the seller is notvery go...

GetHuman2145625's customer service issue with Aliexpress Service from February 2019

6 views
 | 
12907 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman2145625's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2145625's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2145625 will want to follow the link below to head to their help center. We will check on GetHuman2145625 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2145625 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2145625's own words
About this order: I cancelled this order, shipping service by the seller is notvery good, mu request for cancelling this ordered was denied, but I already got onen from a local store near my house, so I really don't need this item at all, I just want a fulln refund of $**.**, please**Order number: **************** I really want this order cancelled, it's too late shipping & I've already bought the same item somewhere else & has already received it.*Me********* **:***My order has been shipped, but I cancelled the order, shipping time is way too long & I already ordered it somewhere else & already received the item, I just want you to cancel & confirm refund for $**.**, please*Me********* **:***Sunshine Lin********* **:***it shipped * Please I would appreciate that this order will really be cancelled & receive a full refund, I really need this item now & you cancelled the *st knee pillow on January **, **** & I don't see that you have approved the shipment yet, so I really want it cancelled & re-imbursed, please, because I ordered the same item on another Web Site & already eceived it, it was a *-* day free shipping, I have a lot of pain in my back & I needed it ASAP & I can wait another ** days, sorry but my health comes *st*Me********* **:***Hello, I just wrote to you for information for my order, but it seems to be too complicated, so I found one on Amazon * day free shipping & I just cancelled my *nd order from you*Me********* **:***I would appreciate it if you can tell me why aren't you not shipping my orders***Order No: ***********Status: Finished – I was approved for a full refund of CA -$**.****Logistics Information:*International Shipping Company**** ***China Post Registered Air Mail**Remarks: Details:**January **, **** at **:** (GMT-*):*Shipment Cancelled by Seller (Why didn't you ship it on time, then you cancelled – I hope you won't do the same for re-ordering the same thing, I really need this item , please**January **, **** at **:** (GMT-*): Waiting for pick up *****Tracking No: RY*********CN***Now this is my *nd order for the same item is:**Order Number: ***************Status:: The supplier is processing your order**Reminder:*Your order will be automatically cancelled if the seller fail to ship your order in **days ** hours, ** minutes & **seconds ( I don't want my order in ** days, why is it so hard to ship my new order, if you can't please tell me, I will try to find it on Amazon**Extend Processing Time Request Order Cancellation
GetHuman2145625 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman2145625 fixed the problem
We are waiting for GetHuman2145625 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2145625 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman2145625
Feb 6th, 2019 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 6 customers so far
Similar issue to 12907 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2145625 started working on this issue
Feb 6th 1:13pm