Why is my shipment cancelled, I never recived an e-mail explaining this situation:**Shi...
GetHuman2145625's customer service issue with Aliexpress Service from February 2019
Help with my Aliexpress Service issue
First: share to improve GetHuman2145625's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2145625's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2145625 will want to follow the link below to head to their help center. We will check on GetHuman2145625 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2145625 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2145625's own words
Why is my shipment cancelled, I never recived an e-mail explaining this situation:**Shipment Cancelled bye: Seller*January **, **** at **:**:*****Order Number:: ************** ( Does the seller expecting to ship my order or not?**Status:: The Supplier is Processing Your Order**Reminder: Your order will be automatically cancelled if the seller fail to ship your order in **days **hours **minutes **seconds* .*Extend Processing Time Request Order Cancellation***Resilience Memory Knee Pilllow for Side or back Sleepers Relief Sciatic Pain Washable Case Cover**** JAN *****AliExpress London*CA $**.***Tracking No: RY*********CN**Your Parcel is in Transit**Destination: Canada: Canada Post**Origin: China**Shipment Cancelled bye: Seller*January **, **** at **:**:****Shipment Time: *January **, **** at **:**:****Logistics Company:*China Post Registered Air Mail**I'm still waiting for my refund of CA -$**.**
GetHuman2145625 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman2145625 fixed the problem
We are waiting for GetHuman2145625 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.