I have been hacked into my Aliexpress account for the second time in a week. They chang...

GetHuman-conchaga's customer service issue with Aliexpress Service from January 2019

3 views
 | 
12095 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-conchaga's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-conchaga's next move: try the Aliexpress Service help center again.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-conchaga will want to follow the link below to head to their help center. We will check on GetHuman-conchaga later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-conchaga may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-conchaga's own words
I have been hacked into my Aliexpress account for the second time in a week. They change my email address and I can not re-enter because there is no account with that email.*It's frustrating that someone can log into my account, change the email and do not ask me for confirmation.*I have pending purchases to receive and although it seems that they have not bought anything, I can not see traces or anything*Please help
GetHuman-conchaga did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-conchaga fixed the problem
We are waiting for GetHuman-conchaga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Aliexpress account has been hacked and deletedMy AliExpress Service is locked
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-conchaga fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-conchaga
Jan 25th, 2019 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 3 customers so far
Similar issue to 12095 others
0 customers following this
Follow this issue to see how it gets fixed