I had a problem with a wig I brought last year I was promised a refund but never receiv...

GetHuman1716179's customer service issue with Aliexpress Service from December 2018

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The issue in GetHuman1716179's own words
I had a problem with a wig I brought last year I was promised a refund but never received it. now I decided to remind you about it and start shopping again to give you another chance. I bought lots of item but these * costs when I try to pay its saying general error occurs, I send the seller a message and I was told to contact you. why can't I find a phone number for customers service. This is not user friendly. I like to talk on the phone rather than sending email. It's much quicker.
GetHuman1716179 did not yet indicate what Aliexpress Service should do to make this right.
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Aliexpress Service

Customer service issue
Reported by GetHuman1716179
Dec 8th, 2018 - 5 mons ago
I have an issue with Aliexpress Service too
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Seen by 1 customer so far
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Timeline
GetHuman1716179 started working on this issue
Dec 8th, 2018 11:11am