Hello, my email account was locked for some unknown reason, I can't place any new order...

GetHuman-ajmilfor's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman-ajmilfor's own words
Hello, my email account was locked for some unknown reason, I can't place any new orders or even login to the app for that matter. This has been an ongoing issue for a couple weeks now. I've tried to have the website send me a text to authenticate and unlock my account but I never receive a text message at any attempt. I would really like my account unlocked as this is negatively impacting my business in a large way.
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Aliexpress Service

Customer service issue
Reported by GetHuman-ajmilfor
Nov 29th, 2018 - 6 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-ajmilfor started working on this issue
Nov 29th, 2018 9:45pm