I have * problems first one is that I ordered some items yesterday and I payed through...

GetHuman1638127's customer service issue with Aliexpress Service from November 2018

2 views
 | 
8205 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman1638127's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1638127's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1638127 will want to follow the link below to head to their help center. We will check on GetHuman1638127 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1638127 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1638127's own words
I have * problems first one is that I ordered some items yesterday and I payed through my visa and i got an email saying that you received the money successfully and the money are out from my bank account, now ali express sent me an email saying that my order is cancelled as I didn’t complete the payment *Second : I made the order and it was written that it will take **-** days to receive my order so I ordered them at my house at france as I’m going to receive them maximum by ** December so this was suitable for me *Today morning I received an e-mail saying that I’ll receive them in ** days and I’m leaving france ** December so i need someone to explain what is going on!!!
GetHuman1638127 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman1638127 fixed the problem
We are waiting for GetHuman1638127 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1638127 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman1638127
Nov 27th, 2018 - 9 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 2 customers so far
Similar issue to 8205 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1638127 started working on this issue
Nov 27th, 2018 4:49pm