I have * problems first one is that I ordered some items yesterday and I payed through...

GetHuman1638127's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman1638127's own words
I have * problems first one is that I ordered some items yesterday and I payed through my visa and i got an email saying that you received the money successfully and the money are out from my bank account, now ali express sent me an email saying that my order is cancelled as I didn’t complete the payment *Second : I made the order and it was written that it will take **-** days to receive my order so I ordered them at my house at france as I’m going to receive them maximum by ** December so this was suitable for me *Today morning I received an e-mail saying that I’ll receive them in ** days and I’m leaving france ** December so i need someone to explain what is going on!!!
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Aliexpress Service

Customer service issue
Reported by GetHuman1638127
Nov 27th, 2018 - 9 mons ago
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GetHuman1638127 started working on this issue
Nov 27th, 2018 4:49pm