You robbed me. Is this how you treat customers?

GetHuman-ssunderm's customer service issue with Aliexpress Service from November 2018

Help with my Aliexpress Service issue
The issue in GetHuman-ssunderm's own words
Buy a coat ... I ordered a coat for my daughter from your website, and I got this message after you took the money off the credit card**"We regret to inform you that your order has been suspended for security reasons. After cancellation, you will receive"**Why did you take the money, then suspend the transaction? Call me at *** *** ****. I am really angry about this. You took my money
You took my money
Place the order that I wanted
New customer. I expected you to send a coat not steal my monet
I tried calling you ** times
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Aliexpress Service

Customer service issue
Reported by GetHuman-ssunderm
Nov 9th, 2018 - 3 mons ago
I have an issue with Aliexpress Service too
Seen by 4 customers so far
Similar issue to 6976 others
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GetHuman-ssunderm started working on this issue
Nov 9th, 2018 9:39pm
GetHuman-ssunderm indicated the issue is not fixed yet.
Nov 9th, 2018 9:41pm