I have ordered a phone from Aliexpress and the shipping method was Aliexpress standard...

GetHuman-andokha's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman-andokha's own words
I have ordered a phone from Aliexpress and the shipping method was Aliexpress standard shipping. The destination country was Russia. The transporting company in Russia had to send it to my country. However, there are problems connected with customs office in Russia and as I am not from Russia I am not allowed to do anything. So I would like to ask Aliexpress standard shipping method to send back the phone to the seller.*Thanks, Andok Hayruni.
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Aliexpress Service

Customer service issue
Reported by GetHuman-andokha
Oct 30th, 2018 - a yr ago
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Seen by 104 customers so far
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Timeline
GetHuman-andokha started working on this issue
Oct 30th, 2018 5:36pm