I tried to talk to a customer service rep who was rude because my moms account got char...

GetHuman1021240's customer service issue with Aliexpress Service from August 2018

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The issue in GetHuman1021240's own words
I tried to talk to a customer service rep who was rude because my moms account got charge $**.** on July **th **** for something I didn’t buy and I want an imidiate refund and answers as to why this happened
GetHuman1021240 did not yet indicate what Aliexpress Service should do to make this right.
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Aliexpress Service

Customer service issue
Reported by GetHuman1021240
Aug 22nd, 2018 - 3 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 2 customers so far
Similar issue to 3250 others
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Timeline
GetHuman1021240 started working on this issue
Aug 22nd 12:15am