I made an order on AliExpress. Once my order was delivered to me, it wasn’t at all what...

GetHuman-ishanaro's customer service issue with Aliexpress Service from August 2018

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The issue in GetHuman-ishanaro's own words
I made an order on AliExpress. Once my order was delivered to me, it wasn’t at all what I’ve ordered. Once I contacted the seller, they seemed to not care. They only cared about their ratings. I waited the the proper time to open a dispute and all of a sudden, my account is deactivated. I’ve read that in order to reactivate my account, important documents are need. I am not comfortable with sending any personal information because this wasn’t needed to open the account and no one will give a reason as to why it’s needed.
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Aliexpress Service

Customer service issue
Reported by GetHuman-ishanaro
Aug 17th, 2018 - a yr ago
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GetHuman-ishanaro started working on this issue
Aug 17th, 2018 1:03pm
GetHuman-ishanaro indicated the issue is not fixed yet.
Aug 17th, 2018 2:10pm
GetHuman-ishanaro indicated the issue is not fixed yet.
Aug 17th, 2018 10:44pm