I placed an order put credit card information and everything , could not lod into accou...

GetHuman983467's customer service issue with Aliexpress Service from August 2018

Help with my Aliexpress Service issue
The issue in GetHuman983467's own words
I put credit card information in , hit accept and log in box came up. I went in as guest never ordered from here before and it said I already have account! Did not know pass word! Cant get in it! Now it wants me to verify phone number but wont accept the one I used. Just want to know if order was placed or not. I have not recieved anything , no emails saying order was being processed. ... I placed an order put credit card information and everything , could not lod into account because I never created one , ordered as guest! But then kept wanting me to sign in, so I created account now it says no order was placed! I would really like to know if my card was used and order was placed or not! Never have had issues like this on any other site! Very frustrated!
Frustrating because I am getting no where and what I am asking should not be hard!
Just need to know if there is an order for cindy smith *** *nd ave bellaire oh *****. Phone *** *** ****. Email *****@***.com
I expected an easier time ordering! Never had this much trouble ordering anything and not being able to call is not good when you are dealing with peoples cards!
Cant get into customer service! Need to put questions they already made up that does not apply to me!
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Aliexpress Service

* fox sweatshirts
Customer service issue
Reported by GetHuman983467
Aug 12th, 2018 - 7 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 15 customers so far
Similar issue to 2959 others
0 customers following this
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Timeline
GetHuman983467 started working on this issue
Aug 12th, 2018 10:13pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 12th, 2018 11:14pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 12th, 2018 11:22pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 1:49am
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 1:50am
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 4:44am
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 3:59pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 11:14pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 11:14pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 11:24pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 13th, 2018 11:25pm
GetHuman983467 indicated the issue is not fixed yet.
Aug 16th, 2018 2:08am
GetHuman983467 indicated the issue is not fixed yet.
Aug 16th, 2018 2:08am