I ordered one bundle of human hair through AliExpress and someone in Taylor I was told...

GetHuman-darcilla's customer service issue with Aliexpress Service from August 2018

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The issue in GetHuman-darcilla's own words
I ordered one bundle of human hair through AliExpress and someone in Taylor I was told by the seller sign for my order it was one package but I have not received the order I have not received a refund the seller asked me do I have PayPal yes I do but I have no way to let the seller know this when I push the button to respond to the seller nothing happens please help I'm a regular customer on AliExpress site I've been a customer for the last five years and I have never had a problem before now sincerely desperate to find out what happened to my package thank you
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Aliexpress Service

Customer service issue
Reported by GetHuman-darcilla
Aug 1st, 2018 - 9 mons ago
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GetHuman-darcilla started working on this issue
Aug 1st, 2018 12:24am