I made a purchase of hair from Alipearl (my third time ordering hair from this company...

GetHuman-laurynim's customer service issue with Aliexpress Service from June 2018

Help with my Aliexpress Service issue
The issue in GetHuman-laurynim's own words
I made a purchase of hair from Alipearl (my third time ordering hair from this company). The hair was not of good quality, I then messaged the seller and told them this. They replied and offered a discount to my next order. Now that I am attempting to order hair from them they have blocked me from this. I would like to be compensated for this
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Aliexpress Service

Customer service issue
Reported by GetHuman-laurynim
Jun 25th, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 5 customers so far
Similar issue to 1406 others
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Timeline
GetHuman-laurynim started working on this issue
Jun 25th 5:18pm
GetHuman-laurynim indicated the issue is not fixed yet.
Jun 26th 2:08am
GetHuman-laurynim indicated the issue is not fixed yet.
Jun 26th 4:14am
GetHuman-laurynim indicated the issue is not fixed yet.
Jun 28th 7:43pm