Hi, I want to return an item that has a ** day return period which is stated on the lis...
GetHuman-heliumba's customer service issue with AliExpress from April 2021
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The issue in GetHuman-heliumba's own words
Hi, I want to return an item that has a ** day return period which is stated on the listing. I want to return this item and then repurchase a similar item from the same seller. The seller is telling me it's not advised to return the item and said he can ship me a new item for $** USD from their USA warehouse. I don't want to pay extra money for them to ship me the new item. I want to return the item and repurchase the new item myself so everything is documented.
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