Missing order on account

GetHuman5730606's Missing Order issue with AliExpress from February 2021

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The issue in GetHuman5730606's own words
Good morning*On February *th I ordered a couple of things from different sellers on aliexpress totalling ***,** PLN (Poland currency). After payment I found out that money was taken from my account but orders were visible on aliexpress account only for * day. After that, orders disappeared from order list. I have a video confirming that they were there (link: https:**youtu.be*e*-*NHk*wYc)**Missing order number is: *****************Account name: Tomasz Lewandowski*Account email: *****@***.com**I want to know if these orders are in progress. If not, then I want a refund please.*I am a gold member and I'm buying on aliexpress once a week.**Best Regards*Tomasz Lewandowski

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AliExpress

Missing Order issue
Reported by GetHuman5730606
Feb 7th, 2021 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 16853 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman5730606 started working on this issue
Feb 7th 3:57pm