Returned the damaged product but AliExpress refusing to refund.

GetHuman-veletbus's customer service issue with AliExpress from February 2021

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The issue in GetHuman-veletbus's own words
The problem: Returned the damaged product but AliExpress refusing to refund.

GetHuman-veletbus did not yet indicate what AliExpress should do to make this right.

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AliExpress

Customer service issue
Reported by GetHuman-veletbus
Feb 4th, 2021 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 16752 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman-veletbus started working on this issue
Feb 4th 9:27pm