Can’t open dispute and chat with sellers on AliExpress

GetHuman5717928's customer service issue with AliExpress from February 2021

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GetHuman5717928's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5717928 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5717928 can let us know if they help or not.
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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5717928's own words
The problem: Can’t open dispute and chat with sellers on AliExpress

GetHuman5717928 did not yet indicate what AliExpress should do to make this right.

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Customer service issue
Reported by GetHuman5717928
Feb 3rd, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 16671 others
0 customers following this


GetHuman5717928 started working on this issue
Feb 3rd 11:48am

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