I have just ordered an Anti Bark Collar Rechargeable Beep Vibration No Harm Electric Sh...

GetHuman5241816's customer service issue with AliExpress from September 2020

Help with my AliExpress issue
The issue in GetHuman5241816's own words
I have just ordered an Anti Bark Collar Rechargeable Beep Vibration No Harm Electric Shock Dog No Bark Training Collar - Order number **************** *It was priced at £**:** but there was a new user discount code applied for £*:** and the total to be paid was £**:**.*I've had an email back from you but on checking you have deducted the full amount £**:** and not the £**:** shown on my screen at the time of making payment (which I have made a screen shot of and kept for reference if you need a copy).*Can you please reimburse the £*:** so that I'm only paying the £**:** which I should have been charged.*Thanking you in anticipation.*Gary Donaghue

GetHuman5241816 did not yet indicate what AliExpress should do to make this right.

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AliExpress

Customer service issue
Reported by GetHuman5241816
Sep 8th, 2020 - 6 months ago
Fixed
Seen by 2 customers so far
Similar issue to 17512 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman5241816 started working on this issue
Sep 8th, 2020 2:17pm
GetHuman5241816 confirmed the issue is fixed. Hooray!
Sep 9th, 2020 9:54pm

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