we have send you an email saying we have paid the amount of euro ***.** on the **th Jul...

GetHuman5214947's Missing Order issue with AliExpress from August 2020

Help with my AliExpress issue
First: share to improve GetHuman5214947's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5214947's own words
we have send you an email saying we have paid the amount of euro ***.** on the **th July **** purchased a camera slider dolly and a remote control electronic pan tilt head. both items have not yet been received and are not even shown on our pending list of items to come. Can you kindly look into matter and advise. apart from this email (*****@***.com) you can also reach us on *****@***.com. mobile **** **** ****. We can also send you copy of our bank statement as proof of payment*thank you and good day*charlie

GetHuman5214947 did not yet indicate what AliExpress should do to make this right.

How GetHuman5214947 fixed the problem

We are waiting for GetHuman5214947 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Missing Order issue
Reported by GetHuman5214947
Aug 31st, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 17600 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman5214947 started working on this issue
Aug 31st, 2020 5:56am
GetHuman5214947 indicated the issue is not fixed yet.
Aug 31st, 2020 10:14am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians