Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

I placed an order on April ** which I should receive around May-June, but I still haven...

GetHuman-alicebot's Refund a Charge issue with AliExpress from August 2020

Help with my AliExpress issue

First: share to improve GetHuman-alicebot's odds

Strength in numbers! Companies respond better when others are watching.

The issue in GetHuman-alicebot's own words

I placed an order on April ** which I should receive around May-June, but I still haven't received anything in July. I therefore decided to open a dispute for a refund, except that now it is August ** and I still have not received anything and the estimated time for the refund has passed and customer service does not respond to my messages*All I want is to be refund, juste that !*(My command number: ****************)

GetHuman-alicebot did not yet indicate what AliExpress should do to make this right.

I have an issue with AliExpress too

How GetHuman-alicebot fixed the problem

We are waiting for GetHuman-alicebot to fix the problem and share the solution with the rest of us customers.

Please help with my AliExpress issue

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.

How do I recover my account access to AliExpress?How do I return an item to AliExpress?How do I open a dispute about a seller on AliExpress?How do I track my AliExpress orders or packages?What can I do if my AliExpress order is missing?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

I placed an order with Aliexpress on the *rd April for a number of items *** the...
FIX: Issued dispute with AliExpress and uploaded tracking details which shows not...My order number: **************** placed June **, **** was received around July **th...I placed an order on aliexpress yesterday for a wig which was £***.** I did not r...I placed order on ** * ** * **** and order ld: **************** but haven,t recei...I ordered a wig on AliExpress on **th April and I still haven’t received it, it’s...I placed and paid an order on aliexpress but did not receive an order confirmatio...I ordered on AliExpress around ** packages. One day I received around ** packages...I order around a month ago now it's showing that i have received the order but i...

Do you have a customer issue as well?

We can help you get AliExpress's attention and get better help faster. Tap below to get started.

Having AliExpress issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

AliExpress

Refund a Charge issue

Reported by GetHuman-alicebot

Aug 11th, 2020 - 7 months ago

I have an issue with AliExpress too

Not resolved

Seen by 11 customers so far

Similar issue to 18259 others

0 customers following this

Items needed

Name on the account

Address on the account

Order number

Email address