I bought that cellphone on your website the **th of April ****. I paid the price of...

GetHuman-romain_b's Missing Order issue with AliExpress from May 2020

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The issue in GetHuman-romain_b's own words
I bought that cellphone on your website the **th of April ****. I paid the price of ***,** euros taken just after, the **hth, on my bank account.*https:**fr.aliexpress.com*item**************.html?trace*wwwdetail*mobilesitedetail&cv****Deeplink&pvid*******fd-aabd-****-b**d-*a***ced*cfb&af*******&aff*platform*aaf&afref*https%*A%*F%*Fwww.kimovil.com%*Fto%*Fauto%*FQSNQ*J%*F*****&sk*Y*bAZbY&aff*trace*key****aa**fbd*c*cc****dfbb*******e*-*************-*****-Y*bAZbY&rmsg*do*not*replacement&cn******&scm*****.*****.******.*&dp***%*A%*A******%*A%*A**b**cf*-***e-**ea-baef-*******e****%*A%*A%*A%*A**********&terminal*id*cd*f*****af*******be*****bc***ab&aff*request*id****aa**fbd*c*cc****dfbb*******e*-*************-*****-Y*bAZbY*Finally, the box arrived on **th of May in my house. But, it was empty and the box had an hole at the top, showing it had been opened before I received. So, I don't have my cellphone, but I have paid you ***,** euros. What can you do for me for that problem ?*I create an account with my phone, with my number * ** * ** ** ** **. I received a verification code of AliExpress on the **th of April at **:**, Paris hour. Everything seemed OK but I don't have any personnal space on your website which could help me to follow my order. Is it normal ?

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AliExpress

Missing Order issue
Reported by GetHuman-romain_b
May 27th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 19598 others
0 customers following this

Timeline

GetHuman-romain_b started working on this issue
May 27th, 2020 12:48pm
GetHuman-romain_b indicated the issue is not fixed yet.
May 27th, 2020 5:56pm