On the Aliexpress app it says the buyer 'has confirmed that order is recieved' but I di...

GetHuman-alishbar's Missing Order issue with AliExpress from May 2020

Help with my AliExpress issue
First: share to improve GetHuman-alishbar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alishbar may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-alishbar's own words
I was trying to order something like a regular consumer, but aliexpress is inconveniencing me ... On the Aliexpress app it says the buyer 'has confirmed that order is recieved' but I didn't get my order. I have been waiting for * months or so, but there is still a delay even though I'm being told my package is shipped. What is going on? I want my order. Order ID : ****************
I have waited * months and keep getting updates that don't have any stance cause the product. Is. Not. Here.
Just get me my order, preferably quicker and more reliable and accurate updates on the shipment of my product.
Being patient and getting screwed over.
Contacted the seller, tried to use the help centre on the app but it's a laggy and useless mess.
How GetHuman-alishbar fixed the problem

We are waiting for GetHuman-alishbar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Lace up boots
Missing Order issue
Reported by GetHuman-alishbar
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19491 others
0 customers following this

Timeline

GetHuman-alishbar started working on this issue
May 22nd, 2020 6:23pm